Do not worry if you encounter Error 8024402c when updating Windows. This error occurs when your computer is unable to connect to Windows Update servers. This error can be caused by incorrect network settings, firewall issues, or network problems. This guide will show you how to quickly and easily fix Error 80024402c in Windows.
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Why does Error 8024402c occur?
This error can be caused by a number of different things.
- Windows Updates cannot be installed if your internet connection is unstable.
- Firewalls or Antivirus Blocking Updates: Security software can mistakenly prevent Windows Update.
- Incorrect proxy settings – Using a VPN or proxy may cause issues with your connection.
- Corrupt Windows Update files – Damaged update file can prevent Windows from updating.
- The wrong network configuration can prevent your computer from accessing update servers.
How to fix Error 8024402c in Windows
Check your Internet Connection
Check your internet connection before you try any other solutions. You can fix your internet by following these steps:
- Restart the router or modem.
- Open a website and see if it works.
- Ethernet cables allow you to connect your computer directly with the modem.
Contact your Internet Service Provider if your internet connection is slow or does not work.
Temporarily disable Firewalls and Antiviruses
Windows Update may be blocked by your firewall or antivirus. Try these steps.
Windows Firewall off:
- Type firewall.cpl and hit Enter.
- Click on Turn Windows Defender Firewall On or Off.
- Click Turn off Windows Defender Firewall.
- Update Windows again.
Disable third-party antivirus:
- You can disable real-time security temporarily if you are using McAfee Norton Avast Kaspersky.
- Update Windows.
- After the update, turn your firewall and anti-virus back on.
Reset Windows Update Components
If the update files are corrupt, resetting Windows Update may help:
Open Command Prompt as Administrator:
- Press Win + R, type cmd, and press Ctrl + Shift + Enter.
Stop Windows Update Services:
- Type these commands and press Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Delete Old Update Files:
- Type the following and press Enter:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
Restart Windows Update Services:
- Type these commands and press Enter after each:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Restart your computer and check for updates again.
Fix Proxy and Network Settings
If you use a VPN or Proxy, it may block Windows Update.
Disable Proxy Settings
- Press Win + R, type inetcpl.cpl, and press Enter.
- Go to the Connections tab and click LAN settings.
- Uncheck Use a proxy server for your LAN.
- Click OK, then restart your PC.
Flush DNS and Reset TCP/IP
- Open Command Prompt as Administrator.
- Type the following commands one by one and press Enter:
ipconfig /flushdns
netsh winsock reset
netsh int ip reset
- Restart your PC and check for updates again.
Change Windows Update Settings
If Windows Update servers are overloaded, you can try using a different update method.
- Press Win + R, type gpedit.msc, and press Enter.
- Navigate to:
Computer Configuration > Administrative Templates > Windows Components > Windows Update
- Double-click Specify intranet Microsoft update service location.
- Set it to Disabled, then click Apply and OK.
- Restart your PC and try updating Windows.
Use Windows Update Troubleshooter
Windows comes with a troubleshooter that can fix any update error.
- To open Settings, press Win + I.
- Click Update & Security and then Troubleshoot.
- Click on Additional Troubleshooters.
- Click on Run the Troubleshooter after selecting Windows Update.
- Restart your computer after following the instructions.
Perform a Clean Boot
A clean boot may be able to help if background services are causing problems.
- Enter msconfig by pressing Win + R.
- Hide all Microsoft Services can be selected in the Services tab.
- Click Disable All.
- Click on the Startup tab, then click Open Task Manager.
- Disable startup programs that are not necessary.
- Try updating Windows by restarting your computer.
Conclusion:
These solutions will help you quickly fix the error 8024402c. Begin with the basic network check, then move onto firewall, proxy and update settings. Try resetting Windows Update or a clean boot if nothing else works.
If the problem persists, you can try using Windows Update Assistant. This guide should help you to fix Error 80024402c.
