How to Troubleshoot an HP Laptop with a Black Screen?

If you are troubleshooting an HP Laptop with a Black Screen error, then you have come to the right place. This article will tell you how to Troubleshoot an HP Laptop with Black Screen Errors

. A black laptop screen is a common problem in laptops that occurs due to various reasons ranging from simple malfunctions to major hardware or software issues. The black screen is encountered after updating the latest window. This is quite a tedious problem as it appears in different screen names for different users.

HP laptop has a black screen after login

HP laptop has a black screen Later update
HP laptop screen goes black but fixed running
HP laptop has a black screen on startup

If your laptop screen is also black, then this article will help you or is for you.

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Why does the laptop screen go black?

There are many causes of HP laptop black screen, and the most common cause is faulty hardware like GPU loose connection, bad cable, or board problem. However, viruses or software corruption can also cause a black screen on a laptop problem.

Also, the exact causes of the problem are not identified in some cases, so connect an external monitor to the HP laptop to deal with it. If the external display does not work properly, then the actual display problem is caused. Well, get it repaired, but if the display is still black, then it might be a hardware or software issue, so follow the given steps without wasting time.

How to Fix the “HP Laptop Screen Black” Problem?

The given help-ups will help to solve all the different cases of black screen problems, so try them one by one.

Solution 1: Hard Reset your Laptop

As I mentioned earlier, faulty hardware can cause a black screen on an hp laptop, so I would suggest you remove the connected hardware from the laptop and check if this is the problem on your laptop. Follow the steps to set up the hardware:

First, shut down your laptop.
Now remove the power hardware battery and connect peripheral devices.

Now press and hold the power button for one minute and then release it
Now plug in the battery and charger. Don’t plug in anything else
Now, reboot the laptop.

Now check if the laptop’s black screen problem is solved or not. If the problem is solved, then turn off the laptop, plug in a peripheral device, and check if the problem recurs or not. This will let you know What the problem is.

If the problem is resolved, keep your graphics card driver updated to prevent or avoid the black screen problem again. Follow the solution to update the graphics driver in Solution 2

But if your laptop screen problem is not resolved, i.e., your laptop screen is still black, then follow the other given methods.

If your laptop screen is still black, then don’t worry. We will try to solve it in other ways. Please note that if you can’t log in to your Windows laptop, then Boot your laptop in safe mode before trying the methods.

Solution 2: Update Graphic Card Drivers

Outdated or missing graphic card drivers in a laptop can also cause a black screen, so here I will suggest you update the graphic drivers and, if not, update the graphic drivers from Microsoft to update the graphic trip. Visit the official website or the manufacturer’s website and search for the latest driver update compatible with your Windows OS.

Follow the steps to update the driver:

Press Window + X to open Device Manager.
Now open the display and adapter section by double-clicking on it, right-clicking on your graphic card, and selecting update driver.

Now click on the search option for update driver.

Wait for the scanning to finish and also wait for the Windows driver to install

Apart from this, you can also easily update the graphics driver by running the Up Driver Update Tool, which scans the system and updates all outdated drivers easily.

Solution 3: Boot into Safe Mode & Restart Explorer.exe Process

The best way is to boot your Windows laptop in only mode. This will boot your machine using the required resources and help you to tell what the problem is on your Windows HP laptop. There are many other ways to boot Tin in Safe Mode.

Follow the given steps to enter the HP laptop in safe mode:

Insert the bootable window disk into the laptop to boot your laptop
Select the repair Now option, then go to Troubleshoot Advanced Options Startup Settings Restart

Select to enable Safe Mode with Networking

Now, boot up your laptop in safe mode and restart the explorer.exe process. The explorer.exe process manages the disk tab, disk bar, etc., on the laptop, and if it is closed, the desktop The top and tax bars will hide, and the screen will go black.

To do this, you need to open Task Manager.

Follow the given Steps to Restart the Explorer.exe Process:

Press Ctrl+ Shift + Esc to start Task Manager

If you are running up-windows, then Click the Details tab or the Processing tab
Scroll down and find the explorer.exe process. If yes, select explorer.exe and click End Task to end the process.

Now restart your HP laptop and check if this black screen problem is solved.

But if Windows Explorer doesn’t find the file in Frost, run this process yourself.

In the Task Manager, click File and select Run a new task.

Type explorer.exe > Enter.

Now, the process will start to check if the HP laptop screen black issue is solved. If not, then move to the next method this move to the next solution.

If you are facing registry errors in your HP situation, read the article and repair the HP registry.

Solution 4: Disable Fast Startup

Blunt fast startup can help you fix the black screen on your HP laptop after login. Many startup programs are safe to disable in Windows 10. In this article, we will learn and read how to disable safe startup programs in Windows 10.

Follow the steps to do so:

To open Control Panels, see Control Panel items with small or large icons

Now click Power Options

Now select what the power button does

Now click to change settings which are currently unavailable

Now uncheck Suggest Fast Startup and click Save Changes

Now restart your computer

Hope your HP laptop’s black screen problem is solved now.

Solution 5: Disable App Readiness

Many users have reported that disabling the Appreadiness service fixed the black screen startup of their HP laptops, so if the problem persists, you can also try turning on other Windows 10 services. You can also read about which are safe to disable to improve the performance of Windows 10.

Follow the steps given:

Search for Services on your laptop to open the Services manager

Now right-click on App Readiness and select Properties

As soon as the Properties screen opens, select New File from Startup click on the Apply manually button, and OK

Next, posterior doing this, download and install HP Image Enhancement for System Logon software on your laptop and restart your laptop.

I hope the HP laptop’s black screen on the startup issue is resolved.

Solution 6: Utilize HP Emergency BIOS Recovery Feature

If you update the laptop with the latest version of BIOS, you may have a black screen problem. You can flash back to the BIOS as you did, and the laptop will turn on without any issues.

Follow the steps to do so:

Please turn off your laptop and connect it to the power adapter.
Now go to window+b and power key for one second, and whatever keys you have been holding down, your screen will go black for 40 seconds, and you will hear the sound of a beep.

Now you are also on the BiOS screen, and you can go back to your working BiOS green

Now, inquire if the black screen issue is solved or not.

Solution 7: Reseat the Memory Modules (5-10 minutes)

If after following the given solutions you face laptop black screen after startup or a black screen after login, then reset your memory.

Follow the steps to do:

Remove Power and adapter and Power Services
Now press the power button to turn off the laptop

Now remove the access panel and keep it aside

Push out the two securing latches to continue your model

Now slide the module and remove it from the laptop
Avoid touching the metal contacts when handling the modules

Now reset the models in the bottom slot and slide it into the right place

Push down on the model to lock it in place

Re-install the rain panel and reconnect the Power adapter to the laptop and wall outlet. Now press the power button to turn on the laptop.

If the screen of the laptop is showing up, then the problem is solved. If you want to avoid such problems in the future, then buy a good laptop.

Solution 8: Perform System Restore

If the above solutions still don’t work for you, restore your system. It’s possible that after updating Windows, you’ve downloaded a new program or app to your computer that’s causing it. Since now the laptop has had a black screen problem. If you know, then try system restore in your windows.

But if you have not installed any program on the laptop, then uninstall your laptop again. Start and check if the black screen issue is resolved or if you have upgraded your Windows system, then restore your system to a previous version.

Here are the steps to do it (For Windows 10/8/8.1)

Open the Control Panel and click System and Security.

Next, Click System, System Protection, System Restore

Now select the restore point you want to use

Then, follow the on-screen steps.

If using Windows 7 or Windows Vista

First, go to Start, All Programs, Accessories, System Tools, and System Restore

Now select the earlier restore point.

Now, Follow the on-screen instructions to finish.

After the system is restored, restart your laptop and check if the black screen problem is solved or not

Solution 9: Contact the HP Support

If none of the above solutions work for you, then contact the HP support center and explain your problem, and they will get back to you as soon as possible. You can bid the solution according to your problem by going to the FAQ section of the site.

You can check the article: Virtual Memory Exhausted: How To Fix Low Memory Errors?

Conclusion

This was all about solving the HP laptop black screen problem. We have tried to tell you the complete details of how to solve the problem in different situations even after following the given solutions on the laptop. If the top screen is still black, then there is no need to worry.

You can go to the official website of your laptop and report it to Chrisport Centers, and then they will try to contact you as soon as possible. Follow us on Twitter and Facebook to see more articles like this.

Good Luck..!