I enjoy watching movies and web series on Netflix, but suddenly, it starts Netflix Keeps Freezing/Crashing Issue your Windows 10 OS.9 Working Solution to Fix Netflix Keeps Freezing/Crashing Issue Wondering what went wrong and why my Netflix Keeps Freezing/Crashing Issue randomly. Relax, as in this article I am I’ll help you to fix Netflix keeps crashing or freezing issue.
Netflix is the ultimate source of entertainment for many of us and also the world’s biggest online streaming firm. And this web-based app always tries to release more applications and add more compatibility.
And recently, Netflix released an app for iPhone, Android, and Windows 10 to provide the same experience as web browsers. Also provides various facilities and functionalities like selecting the video quality and downloading the movies to watch later in good quality without a suitable network.
But in recent times, many users have reported the Keeps Freezing/Crashing Issue app in Windows 10. Well, there are many problems associated with things like
- Netflix keeps freezing on the laptop,
- Netflix video freezes, but the audio plays
- Launching Netflix apps causes Windows 10 crash
- Netflix keeps freezing my computer
- Netflix freezes in between and causes the computer to crash without any symptoms.
Well, this is really very frustrating, especially when you are watching your favorite show or movie, and Netflix freezes up the computer. So, check out the different possible solutions to fix Netflix app issues in Windows 10.
Table of Contents
Why Does Netflix Keeps Freezing/Crashing Issue on Windows 10?
Well, there is no particular reason responsible for the Netflix app not working or Netflix’s freezing/Crashing Issue. So, here check out some of the possible ones:
- Server down issue
- Due to the wrong date and time
- Internet connection problems or Proxy or VPN may cause the issue
- Due to the outdated Silverlight plug-in.
Try the given possible workaround to get rid of the Netflix Keeps Freezing/Crashing Issue on the laptop issue.
How to Fix Netflix Keeps Freezing/Crashing Issue on Windows 10?
If you are encountering the Netflix Keeps Freezing/Crashing Issue issue just after signing in, then first check your subscription & sign in again. And move forward with the given fixes to resolve the issue.
Fix 1: Check the Date and Time
Check the Windows 10 data and time; if it is incorrect, then this is why your Netflix is freezing. So follow the steps to check the system clock and set the date and time.
- In the search box > type control > click Control Panel
- Click the catalog linked to Clock > click Date and Time.
- Then, set the date and time to correct
- If unable, then click Change date and time… > to adjust.
If this won’t work for you, check the Netflix server, as this might be causing Netflix to keep freezing issues.
Fix 2: Verify the Netflix Server
If the Netflix server is down, then this might cause the Netflix Keeps Freezing/Crashing Issue on Windows 10 problem. To check the status of the server, visit the link.
And if the server is down, then you have to wait till the server is corrected. But if the server is up, then visit the Netflix.com website and try streaming videos. If the videos are not streaming on the Netflix website across the browsers, then it won’t work on the app either.
But if this works on the browser and not your app, then follow the next solutions.
Fix 3: Verify the Internet Connection and Firewall
Your internet connection must be working properly because if the app crashes, then it fails to connect to the Netflix server. Also, check if you have installed a Windows firewall or are utilizing the Windows Security Center, then verify whether the app is added to the block list.
Or else you can also disable the Windows Firewall or the Windows security firewall and network protection and check if the Netflix keeps freezing on a laptop is fixed. If not, then enable the security again and follow the next solution.
Fix 4: Disable any VPN or Proxy on the System
Many users fixed the Netflix crashing or freezing issue after turning off the VPN connection. It is also seen Netflix is misused more through the VPNs.
Turn off the VPN software and remove the Proxy on your System to fix the Netflix app not working on Windows 10 issue.
Follow the steps to do so:
- Click on the Start button > go to Settings > Network & Internet > Proxy.
- And turn OFF the switch for Manual proxy setup.
Hope this works for you to resolve the Netflix freezes on a computer issue.
Fix 5: Reinstall the Silverlight Plugin
Silverlight Plugin is developed by Microsoft and is used for streaming videos on Netflix applications. So, if your Silverlight plugin is corrupted or outdated, you start facing Netflix crashing/freezing issues.
So, here, you need to uninstall the existing Silverlight plugin and install the latest from the Microsoft official website.
- To uninstall it, open settings > go-to apps > from the list, search Silverlight, > click on Microsoft Silverlight > click the uninstall button.
Well, manually uninstalling any programs or apps won’t uninstall the apps completely. Some of its traces and registry entries are left behind that may interrupt when you reinstall the app. So, it is worth it to uninstall the app by using the third-party uninstaller.
Get Revo Uninstaller to remove the programs completely.
Now, to download the latest version, click here, and after finishing the downloading, double-click on the file to open and run it.
Fix 6: Update Display and Graphics Card Drivers
It is also found that outdated display & graphic card drivers cause the crashing and freezing issue in Windows 10, so here it is suggested to update the Graphic driver.
To do so, you can visit the manufacturer’s website or the Microsoft Official website and search for the latest update. Or else follow the below-given steps to update the drivers.
- Hit Win+R key > in the run box > type devmgmt.msc command > hit Enter
- A device manager Windows will open > here expand the list of Display adapters > then right-click on graphics card driver > choose Update driver.
Despite this, there is also an easy way to update the system drivers automatically by using the Driver Updater. It not only updates the drivers but also fixes the drivers-related issues and errors automatically.
Get Driver Updater to update the driver automatically.
Fix 7: Troubleshoot Network Connection
If you are still encountering Netflix freezing issues, then here you need to troubleshoot the network connection, as this may do the magic in your case.
Try to restart your network
- First, shut down your Windows 10 PC/laptop
- Then unplug your modem & Wi-Fi router if having
- Next, wait for 30 seconds > plug-in modem and router back.
- Turn on your machine and try running Netflix.
Hope this works for you to fix the Netflix keeps freezing on Windows 10.
Fix 8: Monitor CPU & GPU Temperature
The Netflix freezing on PC issue also happens due to high CPU or GPU temperature. And watching Netflix in Full HD or 4K resolution can cause extreme stress on the GPU and process as well.
It might be the Netflix freezing and crashing issue, then monitor the CPU temperature in real-time.
If you notice the Netflix app is considerably high temp, then this is the main cause of the freezing or crashing of the app. To fix the problem, check the CPU/GPU cooler, clean the System internally, and remove the dust clog so that the airflow is properly.
Also, if the CPU or graphics card is, then revert to Windows 10 to factory settings and try running the Netflix app on Windows 10.
Fix 9: Re-install the Netflix app.
It is estimated after following the given solution, the Netflix keeps freezing on Windows 10 problem is resolved. But if you are still encountering the issue, then the only option left is to reinstall the Netflix app.
First, uninstall the app as discussed in (Fix 5) or run the third-party uninstaller to uninstall the app. And after uninstalling it completely, restart your System and download the Netflix app again from the Official website.
Check your Windows PC/Laptop Health
If, after following the given solutions, you are still unable to fix the Netflix freezing & crashing issue, then this might be an issue related to Windows PC/laptop. Here, it is suggested to scan your System with the PC Repair Tool. It is a highly advanced repair tool that, just by scanning once, detects and fixes various PC-related issues and errors.
Despite this, it is also capable of fixing other computer-related errors like DLL errors, application errors, BSOD errors, stubborn computer errors, protecting you from file loss, malware and virus infection, etc. It not only fixes errors but also improves Windows PC performance.
Get a PC Repair Tool to fix various issues and errors.
Conclusion:
It is estimated your issue, “How do I get my Netflix to stop freezing?” is resolved after following the solutions given in the article.
The given solutions are easy to follow and also worked for many to fix Netflix freezing on PC problems. But make sure to follow the solutions carefully.
Hope the article worked for you to resolve the Netflix keeps freezing and crashing issue.
Despite this, if you have any queries, comments, or suggestions, then feel free to share them with us in the comment section below.
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GOOD LUCK……..
